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Franchise Players is Entrepreneur’s Q&A interview column that puts the spotlight on franchisees.
Growing up in Midland, Texas, Mandy Solis hardly dreamed about working one day with heating and air-conditioning systems and a compressor — much less working alongwide a crew of men. “I knew there was a thermostat and a system, and that was about it,” Solis says today.
But some time after starting as a part-time customer service representative at One Hour Air Conditioning & Heating, Solis realized she wanted a deeper role in the company. So, she worked her way up, learning about heating, ventilation and air-conditioning (HVAC) systems and eventually becoming general manager, before purchasing the company last summer. Now 31, and the mother of three, Solis owns and operates this franchise, which serves Midland, Odessa and the Permian Basis and has grown to a dozen employees.
“I was luck